In this episode of Ctrl Alt Lead, host Penny Horwood is joined by Debbie Janeczek, Global CISO at ING, to explore what cyber resilience really means for a global financial institution operating in an increasingly volatile threat landscape.

Drawing on her background in military intelligence and financial services, Debbie discusses how ING is moving beyond compliance to embed resilience into the way technology is designed, built and operated. The conversation covers the impact of major regulations such as DORA, the shift from reactive defence to proactive resilience, and the challenges of simplifying complex security stacks without increasing risk.

Debbie also shares how automation, threat intelligence and AI are reshaping security operations, why third-party risk has become one of the biggest exposure points for global banks, and how ING is preparing for emerging threats such as post-quantum cryptography. Beyond the technology, the discussion highlights the growing role of the CISO as a business enabler and value creator, rather than a blocker.

The episode concludes with a candid look at leadership under constant pressure, strategies for avoiding burnout in “always-on” security roles, and how the industry can do more to attract and support diverse talent in cybersecurity.

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