How do you plan for mass casualty incidents, especially in healthcare? Tabletop exercises and planning are a good start - especially when they prompt unexpected or innovative questions. This week, we chat with Donald Berger, Administrative Director of Safety Operations at University Medical Center and El Paso Children’s Hospital, and Dr. Joel Hendryx, the recently retired chief medical officer at University Medical Center of El Paso, about the importance of adapting and developing MCI training.