Vidya Dinamani and Heather Samarin chat with Ryan Johnson, Chief Product Officer at CallRail, a leader in AI-powered conversation intelligence. Ryan shares his journey from engineering to product leadership, driving CallRail’s growth to over 200,000 customers and $100 million in recurring revenue.

He offers insights into navigating diverse customer needs across multiple industries and building horizontal solutions that scale. Ryan also discusses his leadership style, emphasizing advocacy for customers and the strategic use of AI.