Chris and Richard talk with Jamie Gallagher, CEO of Faber-Castell about the VUCA (volatile, uncertain, complex and ambiguous) environment and how the Four C's (communication, collaboration, critical thinking and creativity) can provide a new path forward for toy companies, and many others, in the current economy. Jamie, Richard and Chris discuss the transformative power of creativity at all levels of business.

This is the first in our series on innovation. Join us as we discuss creative learning, what quality means and much more. This one's a little longer than our usual episodes, but we hope it will get you thinking about what creativity means and its practical application in any business.