“Innovation” can sometimes feel like an overused buzzword favored by the likes of startups. But more and more, multinational companies are infusing their organizations with teams focused on looking ahead to solve the biggest problems facing their industries. But how do companies with offices around the world and a workforce that numbers in tens of thousands take a nimble approach and embrace a startup mindset? ​ ​ On this episode of “Good Things Happen,” we’re joined by Emily Turner, Head of Business Development for the Citi Institutional Clients Group, and Arjun Viswanathan, Head of Data Science, Markets at Citi to get their perspective.​ ​ Emily and Arjun are forging new ground at Citi with their focus on innovation, looking for ways to simplify internal processes and make room for everyone to participate in the process and create the next genius idea. Listen in as they discuss the impact of their work and democratizing the “innovation” process.​