This episode is presented by the American Case Management Association . Join our host, Deb McElroy, along with featured guest, Marlene Bober. Marlene is currently the VP of Practice Development at the American Case Management Association (ACMA). In this episode, the discussion addresses plans and strategies for emergency preparedness, successful models for staffing and communication, and what steps ACMA has taken to support members and the case management community throughout the COVID-19 pandemic.

The Coronavirus pandemic has taught us that preparation and flexibility are vital to successful care transitions during a crisis. The PiVoT Crisis Response Guide assists care management leaders with a structured checklist of objectives that must be considered before and during a crisis. To learn more about the PiVoT Crisis Management Guide, please click here.

Join us for the premier case management event of the year at the ACMA 2021 National Conference in Orlando, June 22-25. Please visit acmaweb.org/national for more information or click here for exhibition and sponsorship opportunities. Register before April 21 to save.

Please visit acmaweb.org/podcast for more information, or contact us directly at [email protected] with questions, topic requests, or other feedback.