What is Innovation?

Innovation is doing a better thing, not just doing a thing better :: Urvashi Bhatnagar


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Urvashi Bhatnagar, DPT, MBA, vice president of Business Development, Healthcare at Genpact, discusses how one can differentiate innovation from finding your 'north star'. This episode also unpacks the intersection of analytics and healthcare and how sustainability is reshaping the world. 

More about our guest:

Urvashi  Bhatnagar is a mission-driven population-health and sustainability expert. She has over a decade of healthcare leadership experience working with clients to advance health outcomes in underserved communities—addressing barriers to care, advancing health equity, and leveraging data-driven approaches to reduce the cost of life-altering high-quality care. She also holds an MBA from Yale University and a Doctorate of Physical Therapy from Boston University. She believes global wellness can be achieved through sustained and intentional investment in environmental justice and healthcare sustainability initiatives for all populations.

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Episode Guide:

1:20 - What is Innovation?

3:08 - Is it improvement or finding your north star?

5:06 - Leaders: meeting innovation

6:25 - Leapfrog innovations and embedded systems

8:45 - What isn't innovation?

11:07 - The next 'it' thing

12:56 - Healthcare: innovation from demand

15:00 - Innovation: Shaping Careers

18:53 - Advice to innovators

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Resources Mentioned: 

Books / Articles:

  • Book: The Sustainability Scorecard: How to Implement and Profit from Unexpected Solutions

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OUTLAST Consulting offers professional development and strategic advisory services in the areas of innovation and diversity management.

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What is Innovation?By Jared Simmons

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