Keagan Russo, is Fleetcor's President for North America Local, a company that provides fuel cards and workforce payment products and services. 

More about our guest:

Keagan leads the North America Local Fleet Card line of business, which has ~50,000 businesses under the Fuelman and Comdata Mastercard brands. He joined FLEETCOR in 2019. Before his current role, Keagan lead go-to-market strategy and product for the Local business. Prior to FLEETCOR, he was a strategy and marketing leader at various fintech startups, a management consultant at McKinsey & Company, and started his career at MBNA Corp. He received his JD from Boston College Law School and his BA from Colby College.

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Episode Guide:

1:38 - What is Innovation? 

2:15 - Understanding: Shallowly and Deeply 

4:37 - "Innovation equals speed to market" 

5:29 - Creativity in innovation: a solution standpoint 

6:15 - Fleetcor's Case Study 

7:05 - CarAdvise Partnership 

9:40 - Personal problem solving toolkit 

13:19 - Implementation: the engineering aspect 

14:23 - Chief Innovation Officer 

15:55 - Pilot Launch: Electric Vehicle Fleet Payment Solution 

17:00 - Internal Innovation and Entrepreneurial Innovation 

18:07 - MBNA's FLC

23:02 - What isn't Innovation? 

25:34 - Advice to Innovators

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Resources Mentioned: 

Companies: 

• FleetCor
• MBNA ('acquired and integrated into Bank of America Corporation') 
• CarAdvise

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OUTLAST Consulting offers professional development and strategic advisory services in the areas of innovation and diversity management.