In this episode of When Pets Fly, Gretta Russo and Dr. Nelva Bryant are joined by Steven May to discuss the development of Petlimo and the challenges faced in animal transport. They explore insurance, safety, and handling difficult transportation scenarios. The conversation shifts to "The Daily Growl," its purpose, and the battle against misinformation like "Dr. Google." They address misconceptions in veterinary diagnostics and the perception of service value. The episode delves into career transitions, the launch of hypoallergenic dog treats, and innovations in veterinary publishing and AI telemedicine. They also discuss workforce shortages, new hospital technologies, and the evolution of pain management, concluding with mentoring insights and future plans.

(0:00) Introduction and welcome; Dr. Bryant's background; Recap of previous episodes; Upcoming anniversary and trademark achievement

(6:06) Introduction of guest Steven May and his background

(12:11) The origin and development of Petlimo; Challenges and anecdotes

(23:43) Insurance, safety, and animal handling in challenging transport situations

(28:34) The daily growl: Origin, purpose, and impact; Battling Dr. Google

(35:09) Global community engagement; Misconceptions in veterinary diagnostics; Value perception in services

(41:20) Career transitions and launching the first hypoallergenic dog treat

(44:42) Innovations in veterinary publishing, media, and AI telemedicine

(56:57) Addressing veterinary workforce shortages and new technology in hospitals

(1:02:43) Mentoring and evolution of pain management in veterinary care

(1:06:02) Wrap-up, future plans, and closing remarks