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Innovative Payment Processes in 2019: The User Experience | GURUS Cloud Connect Ep: 1
In this episode, we dive deep into payment processes with Mark Paley, VP of Sales at Cardknox. Together, we address questions like: What is the detriment of being a cash-only bar or a cash-only cafe in an age where most customers make payments using their phones or cards? Is Amazon's hybrid e-commerce/ brick & mortar model the future for shopper experience?
What has changed in the merchant and customer experience from only 5-10 years ago? And how can you adapt your business processes to get ahead of the payment trends and meet evolving user expectations?
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By GURUS ConnectIn this episode, we dive deep into payment processes with Mark Paley, VP of Sales at Cardknox. Together, we address questions like: What is the detriment of being a cash-only bar or a cash-only cafe in an age where most customers make payments using their phones or cards? Is Amazon's hybrid e-commerce/ brick & mortar model the future for shopper experience?
What has changed in the merchant and customer experience from only 5-10 years ago? And how can you adapt your business processes to get ahead of the payment trends and meet evolving user expectations?