In today's episode I'm joined by Graham Hoffman from BuddyBoss; Graham tells us about • The main areas that BuddyBoss Support helps customers with as well as how the support team is structured. • Who the key team members are within the support team and the skill sets across each of the tiers. • The lifecycle of a support ticket, where he takes a dummy support request from me and talks us through each stage of its journey. ---------- Show notes & transcript: https://www.buddyboss.com/podcast Watch this video episode: https://www.youtube.com/c/BuddybossWP Follow us: Insta: instagram.com/buddybosswp Fb: facebook.com/BuddyBossWP Twitter: twitter.com/BuddyBossWP