In this episode of All Hands on Tech, we sit down with Cynthia Giles, CEO of Capstone Project Solutions, to discuss some of the complex technology and infrastructure projects shaping communities across Canada.

As Capstone approaches its 10-year anniversary, Cynthia shares insights from leading large-scale digital transformation initiatives, including Canada's transition to Next Generation 9-1-1 (NG9-1-1). The conversation explores what it takes to modernize critical public safety systems, where AI is creating real value for organizations and how technology can help build more connected, resilient communities. Cynthia also offers a behind-the-scenes look at the challenges of implementing large-scale modernization projects that most Canadians rely on every day without ever seeing.

Produced by Unbound Media