In this episode, Valerie and Amy dive into one of the most crucial yet challenging aspects of effective leadership: consistency. How you show up every day, how you interact with your team, and even how your mood sets the tone for your business. But being consistent as an owner goes beyond daily routines—it requires intentional processes and procedures to make your team feel valued and motivated. Watch the discussion now to find out Valerie & Amy's thoughts.

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At The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.

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Inside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.