This week, Valerie and Amy delve into the topic of dealing with decisions that haven't turned out as expected. They share their valuable insights on how to maintain a positive mindset and identify solutions that can help you overcome the challenges associated with the decision.

Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.

Head to our website www.thedelforgegroup.co.uk where you can;
- Book a free 30-minute consultation 
- Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business.
- Find out more about and join our Inside Chat Monthly Subscription 

Follow us on Instagram and Facebook @thedelforgegroup

At The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.

beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach

Inside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.

Enjoy the highlights of our 2023 best bits! We've delved into some fascinating topics, but these episodes were the most popular among our listeners. You can listen to the full episodes on our YouTube channel or tune in to our podcast. Don't miss out on the engaging discussions and insights we have coming up in 2024 - subscribe now!

5) Surviving The Economy  https://www.youtube.com/watch?v=VdTadLsvs0M&t=230s or https://www.buzzsprout.com/2158591/episodes/12901125
4) Staff With Children https://www.youtube.com/watch?v=9toB92yJYJc&t=6s or https://www.buzzsprout.com/2158591/episodes/12917534
3) Should I be offering packages and loyalty incentives to clients? https://www.youtube.com/watch?v=c4BL1VXVK3Q&t=177s or https://www.buzzsprout.com/2158591/episodes/13827312
2) Why is it important to uphold high standards and professionalism? https://www.youtube.com/watch?v=Ar4NuvdZb9A&t=489s or https://www.buzzsprout.com/2158591/episodes/13827312
1) What Are The Key Things That Put People Off Coming Back To Your Business? https://www.youtube.com/watch?v=pEXoWCfdVJM or https://www.buzzsprout.com/2158591/episodes/13939664

Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.

Head to our website www.thedelforgegroup.co.uk where you can;
- Book a free 30-minute consultation 
- Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business.
- Find out more about and join our Inside Chat Monthly Subscription 

Follow us on Instagram and Facebook @thedelforgegroup

At The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.

beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach 

Inside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.

Wishing you all a Merry Christmas and a Happy New Year! As we reflect on our first year of Inside Chat, we're grateful for the amazing support from our viewers and listeners. We can't wait to kick off another fantastic year with new and exciting content. If you have any burning questions you'd like us to answer in 2024, send them to [email protected] or comment below!

Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.

Head to our website www.thedelforgegroup.co.uk where you can;
- Book a free 30-minute consultation 
- Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business.
- Find out more about and join our Inside Chat Monthly Subscription 

Follow us on Instagram and Facebook @thedelforgegroup

At The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.

beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | micromanagement to leadership | how to be a better leader | soft skills | understanding soft skills

Inside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.

Join us in this week's episode as we continue our discussion on Valerie's upcoming book! This time, we delve into one of her favourite topics: the transformative power of soft skills in leadership. 

Register your interest in the book launch here : [email protected]

Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.

Head to our website www.thedelforgegroup.co.uk where you can;
- Book a free 30-minute consultation 
- Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business.
- Find out more about and join our Inside Chat Monthly Subscription 

Follow us on Instagram and Facebook @thedelforgegroup

At The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.

beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | micromanagement to leadership | how to be a better leader | soft skills | understanding soft skills

Inside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.

In this weeks episode, dive into an exciting interview with Valerie, revealing the secrets of her upcoming book, 'I'd Rather Do It Myself: From Micromanagement to Leadership.' As we countdown the book launch in late December, gain valuable insights into leadership and discover the 'why' behind Valerie's journey to write this transformative book.

Register your interest in the book launch here : https://www.thedelforgegroup.co.uk/#:~:text=e%3A%20support%40thedelforgegroup.co.uk

Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.

Head to our website www.thedelforgegroup.co.uk where you can;
- Book a free 30-minute consultation 
- Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business.
- Find out more about and join our Inside Chat Monthly Subscription 

Follow us on Instagram and Facebook @thedelforgegroup

At The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.

beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | micromanagement to leadership | how to be a better leader | micromanager | stop micromanaging | leadership book | leadership tips | micromanagement tips | business leadership

Inside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.

Today Valerie & Amy unpack the reasons why clients may not return, along with their suggestions on building lasting relationships.

Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.

Head to our website www.thedelforgegroup.co.uk where you can;
- Book a free 30-minute consultation 
- Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business.
- Find out more about and join our Inside Chat Monthly Subscription 

Follow us on Instagram and Facebook @thedelforgegroup

At The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.

beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach

Inside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.

In this weeks episode Valerie and Amy discuss our Business Analysis coaching service designed for anyone feeling lost or wanting clarity in their business. Within this service, we provide guidance on how to build a monthly budget, we analyse your monthly business performance and dig down into the KPIs that really matter - such as individual and team profitability. 

Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.

Head to our website www.thedelforgegroup.co.uk where you can;
- Book a free 30-minute consultation 
- Download our free guide - Salon Owner's Guide To Commission
- Find out more about and join our Inside Chat Monthly Subscription 

Follow us on Instagram and Facebook @thedelforgegroup

At The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.


beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | scalable beauty business | beauty business growth | scalable salon | salon growth

Inside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.

To Package or Not to Package: In this weeks episode Valerie and Amy discuss the pros and cons of offering packages, loyalty programs, discounts or freebies to clients.

Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.

Head to our website www.thedelforgegroup.co.uk where you can;
- Book a free 30-minute consultation 
- Download our free guide - Salon Owner's Guide To Commission
- Find out more about and join our Inside Chat Monthly Subscription 

Follow us on Instagram and Facebook @thedelforgegroup

At The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.


beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | business owner guilt | busy business owner support | business owner support

Inside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.

Sometimes as a business owner you may always feel an element of guilt no matter the decisions you make. In this weeks episode Valerie and Amy discuss how to manage these feelings.

Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.

Head to our website www.thedelforgegroup.co.uk where you can;
- Book a free 30-minute consultation 
- Download our free guide - Salon Owner's Guide To Commission
- Find out more about and join our Inside Chat Monthly Subscription 

Follow us on Instagram and Facebook @thedelforgegroup

At The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.


beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | business owner guilt | busy business owner support | business owner support | time management 

Inside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.

In this weeks episode Valerie and Amy discuss how important it is for your team to maintain professionalism in the company of clients and the impression it can give if they don't.

Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.

Head to our website www.thedelforgegroup.co.uk where you can;
- Book a free 30-minute consultation 
- Download our free guide - Salon Owner's Guide To Commission
- Find out more about and join our Inside Chat Monthly Subscription 

Follow us on Instagram and Facebook @thedelforgegroup

At The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.


beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | business team | teamwork | building a salon team | salon recruitment

Inside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.