In episode 16 of the Inside Extra Space Storage podcast, McKall Morris sits down with Grace Kunde, Chief Accounting Officer, who has spent over 25 years building and leading Extra Space's accounting organization. Today, that includes a team of more than 100 accountants, up from roughly 40 when she started. 

Kunde covers how she builds team culture within a field often thought of as anything but flashy, where AI is already changing accounting work (and where it isn't), and what it actually takes to report as a publicly traded company. She also shares two projects she's proud of over the years—an accounting restructuring designed to make the team more scalable, which proved especially valuable during the Life Storage integration, and a ground-up enterprise resource planning (ERP) system transition—plus what she's learned about mentorship over more than two decades in the industry. 

Follow the podcast: 

Apple Podcasts: https://podcasts.apple.com/us/podcast/inside-extra-space-storage/id1891824905 

Spotify: https://open.spotify.com/show/6EWXGUBUXbfkF4KiEVm67B 

Explore more: 

Read the full episode: https://www.extraspace.com/inside-exr/podcast/s1-e16-grace-kunde-accounting-insights/

Investor Relations: https://ir.extraspace.com/overview/default.aspx

Apply to Extra Space Storage: https://careers.extraspace.com/ 

Find storage facilities near you: https://www.extraspace.com/storage/facilities/ 

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

What does it take to grow from district manager to division vice president at one of the most recognized names in self storage? In episode 15 of the Inside Extra Space Storage podcast, McKall Morris sits down with George Anastacio, Division Vice President for the Charlotte market, to talk about his 12-year career at Extra Space Storage, including the district manager interview process, leading through the Life Storage integration, and what he looks for when building teams that can handle change. 

Anastacio shares how he approaches stepping into an established team, why he tells early-career leaders not to be afraid to fail, and what keeps him at Extra Space more than a decade in. 

Follow the podcast: 

Apple Podcasts: https://podcasts.apple.com/us/podcast/inside-extra-space-storage/id1891824905 

Spotify: https://open.spotify.com/show/6EWXGUBUXbfkF4KiEVm67B 

Explore more: 

Read the full episode: https://www.extraspace.com/inside-exr/podcast/s1-e15-george-anastacio-leadership/

Apply to Extra Space Storage: https://careers.extraspace.com/

Find storage facilities near you: https://www.extraspace.com/storage/facilities/

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In episode 14 of the Inside Extra Space Storage podcast, McKall Morris sits down with outgoing CEO Joe Margolis and incoming CEO Noah Springer—recorded the same day Extra Space Storage announced its executive leadership transition, for a candid conversation about the handoff. 

Margolis and Springer look back on 12 years of working together, from leading through COVID and launching the bridge loan program to the Life Storage acquisition that helped grow the company from roughly 1,000 properties to more than 4,400. They also look ahead to what changes (and what doesn't) under new leadership, open up about the emotional side of a CEO transition, and share what nearly 25 years of shared company culture have taught them both. 

Follow the podcast: 

Apple Podcasts: https://podcasts.apple.com/us/podcast/inside-extra-space-storage/id1891824905 

Spotify: https://open.spotify.com/show/6EWXGUBUXbfkF4KiEVm67B 

Explore more: 

Read the full episode: https://www.extraspace.com/inside-exr/podcast/s1-e14-next-ceo/

Investor Relations: https://ir.extraspace.com/  

Apply to Extra Space Storage: https://careers.extraspace.com/ 

Find storage facilities near you: https://www.extraspace.com/storage/facilities/ 

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

What does it take to lead the marketing of one of the largest self storage operators in the nation—through a global pandemic, multiple billion-dollar acquisitions, and the dawn of AI? In episode twelve of the Inside Extra Space Storage podcast, McKall Morris sits down with Dayna Hathaway, Chief Marketing Officer at Extra Space Storage, to talk about her 26-year career building the Extra Space Storage marketing team from the ground up. 

Learn how Hathaway thinks about the intersection of data and creativity, why she tells new managers to stop trying to be the smartest person in the room, how the National Solutions Center evolved far beyond a call center, and what she personally does when she hits a creative wall. 

Follow the podcast: 

Apple Podcasts: https://podcasts.apple.com/us/podcast/inside-extra-space-storage/id1891824905

Spotify: https://open.spotify.com/show/6EWXGUBUXbfkF4KiEVm67B

Explore more: 

Read the full episode: https://www.extraspace.com/inside-exr/podcast/s1-e13-dayna-hathaway-marketing-change/

Apply to Extra Space Storage: https://careers.extraspace.com/

Find storage near you: https://www.extraspace.com/storage/facilities/ 

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In episode 12 of the Inside Extra Space Storage podcast, McKall Morris talks with Jared Conley, VP of Investor Relations, to break down Q2 2026 earnings—what the results mean, how the self storage industry is performing, and what investors and analysts are watching heading into the second half of the year. 

Conley covers EXR’s Q2 highlights, including 4.9% FFO growth (the highest in the sector), improving supply fundamentals, and what drove the company’s best-in-class expense control. He also explains why self storage outperforms other real estate classes during downturns, and what he learned about the company when he joined during the 100-store era nearly 24 years ago. 

Follow the podcast: 

Apple Podcasts: https://podcasts.apple.com/us/podcast/inside-extra-space-storage/id1891824905 

Spotify: https://open.spotify.com/show/6EWXGUBUXbfkF4KiEVm67B 

Explore more: 

Read the full episode: https://www.extraspace.com/inside-exr/podcast/s1-e12-jared-conley-earnings/

View Q2 2026 Results: https://ir.extraspace.com/news/news-details/2026/Extra-Space-Storage-Inc--Reports-2026-Second-Quarter-Results/default.aspx 

Investor Relations: https://ir.extraspace.com/

Apply to Extra Space Storage: https://careers.extraspace.com/ 

Find storage facilities near you: https://www.extraspace.com/storage/facilities/ 

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

What does it look like to build a 12-year career at a self storage company—starting as an assistant manager and working your way up to senior district manager? In episode eleven of the Inside Extra Space Storage podcast, McKall Morris sits down with Ana Valentin, Senior District Manager for the Chicago market, to talk about overseeing properties, hiring for personality over credentials, and what happened when one of her stores caught fire. 

Discover what Ana looks for when hiring and developing store teams, how she thinks about real-time crisis response, and why she believes being your authentic self at work is the reason she’s stayed at Extra Space for over a decade. 

Follow the podcast: 

Apple Podcasts: https://podcasts.apple.com/us/podcast/inside-extra-space-storage/id1891824905

Spotify: https://open.spotify.com/show/6EWXGUBUXbfkF4KiEVm67B

Explore more: 

Read the full episode: https://www.extraspace.com/inside-exr/podcast/ana-valentin-storage-careers/

Apply to Extra Space Storage: https://careers.extraspace.com/

Find storage facilities near you: https://www.extraspace.com/storage/facilities/

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Want to know how Extra Space Storage grew from 60 to 4,300+ storage locations in 24 years? In episode 10 of the Inside Extra Space Storage podcast, McKall Morris and Zach Dickens, Chief Investment Officer at Extra Space Storage, dig into the acquisition strategies that built one of America's largest self storage companies. 

Zach shares insights on the evolution of self storage and how data analytics drives modern acquisition decisions. Learn about his negotiation tactics that create win-win partnerships, the role of AI and technology in property evaluation, and why intellectual curiosity matters more than credentials in real estate investing. Also learn about the Extra Space Storage culture of empowerment and his prediction for how autonomous logistics will reshape commercial lending in the self storage industry. 

Follow the podcast:  

Apple Podcasts: https://podcasts.apple.com/us/podcast/inside-extra-space-storage/ 

Spotify: https://open.spotify.com/show/6EWXGUBUXbfkF4KiEVm67B 

Explore more: 

Read the full episode: https://www.extraspace.com/inside-exr/podcast/s1-e10-zach-dickens-investments/

Investor Relations: https://ir.extraspace.com/overview/default.aspx 

Apply to Extra Space Storage: https://careers.extraspace.com/ 

Find storage facilities near you: https://www.extraspace.com/storage/facilities/ 

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

What can self storage learn from the pricing and analytics systems used in airlines and hotels? In episode nine of the Inside Extra Space Storage podcast, McKall Morris sits down with Chandra Maddukuri, SVP of Revenue Management and Data Science at Extra Space Storage, to discuss how that experience helped shape the company’s data and revenue management capabilities. 

Maddukuri explains how artificial intelligence and machine learning support pricing, customer acquisition, and operational efficiency across more than 4,200 properties. He also shares how his team used A/B testing to inform the Life Storage brand integration, why data literacy matters for leaders, what he looks for when hiring data scientists, and how a high-performing culture encourages people to keep learning. 

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

What can a self storage bridge loan do that a traditional bank can't? In episode eight of the Inside Extra Space Storage podcast, McKall Morris goes behind the scenes with Jason Robinson, Vice President of Bridge Loans at Extra Space Storage, to break down the company's innovative $3+ billion bridge loan program that's advancing self storage financing. 

Jason explains the scenarios where a bridge loan makes sense and why the company's data advantage means faster underwriting and more accurate projections than traditional lenders can offer.  

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In episode six of the Inside Extra Space Storage podcast, CFO Jeff Norman joins McKall Morris to talk about self storage resilience, finance leadership, and the culture that has shaped his nearly 14 years with Extra Space Storage. Norman reflects on a moment from his investor relations days when he offered candid feedback to a new CEO between investor meetings and saw that feedback welcomed, a story that speaks to the company's emphasis on teamwork and open communication. 

Jeff also shares why self storage has remained a resilient real estate class through different economic cycles, including its broad customer base, low capital expenditure needs, stable cash flows, and long-term demand. He discusses how scale, data, bridge lending, third-party management, and other growth programs support Extra Space’s position in the self storage industry. 

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.