This latest episode of the ChannelX podcast sees Laura Briggs, Head of E-Commerce Excellence, Philips, enter the booth to provide insight on:
• Philips global e-commerce excellence strategy
• Managing peak season events across international markets
• Building a digital shelf tool for data consistency
• Balancing human expertise with AI in retail
• Multi-generational customer targeting and gifting strategies

Behind the mics:
• Laura Briggs, Head of E-Commerce Excellence, Philips | LinkedIn
• Georgia Leybourne, CMO, Linnworks | LinkedIn
• Chris Dawson, Editor in Chief, ChannelX | LinkedIn