Inside the Accenture Tech Vision Report and the Future of AI-Driven Business

What does it really take to turn AI from hype into value? In this episode of Consulting the Future, I sit down with Mary Hamilton, Global Lead for Accenture's Connected Innovation Centers, to unpack the key findings from Accenture’s 25th Tech Vision report and explore how artificial intelligence is reshaping business.

We discuss how AI is moving beyond automation to become a true collaborator in the enterprise. From generative design to intelligent agents and robotics, Mary explains how technology is evolving from instruction-led tools to systems that understand intent and adapt in real time.

Topics we cover include:

• Why trust is the foundation for AI adoption and how to build it rationally and emotionally
• How organizations can inject personality into AI to avoid sounding the same as everyone else
• The concept of cognitive digital brains and how multi-agent systems are transforming operations
• How robotics are becoming more flexible and applicable across logistics, manufacturing, and healthcare
• The importance of experimentation, upskilling, and making employees part of the AI journey
• How to measure AI success using adoption, engagement, customer satisfaction, and ethical alignment

Mary also shares how Accenture is helping clients bring these ideas to life through its innovation centers and how leaders can start turning AI into meaningful impact.

If your organization is thinking seriously about how to scale AI, build trust, and stay competitive in an increasingly autonomous world, this episode offers a practical, research-backed roadmap to help guide your next steps.

Is your business ready to treat AI as a partner rather than just a tool? Let’s find out.