On this episode of Inside the Industry, Brandon and Joe go through a number of important stories in the news as they pertain to the world of managed services, and share some important tips you can use in your business.
Show Notes:
- News Story #1: Kaseya-Unitrends Merger
- The two companies have merged to form an IT monitoring, security and backup software company that supports MSPs and internal IT departments
- Both companies are now backed by Insight Venture Partners, a PE firm
- Unitrends is now a wholly owned division of Kaseya
- Should build a company with more than $200m in total annual revenue
- This comes after a very busy 2017/18 in terms of M&A in our world—Datto/Autotask, ConnectWise acquiring HTG, and PE moves with companies like Barracuda, SolarWinds and of course us here at Continuum
- Expect to see more of this activity and understand the value of these mergers/consolidation among vendors in our space
- News Story #2: Twitter Password Vulnerability
- Twitter announced that a glitch had been identified which caused some account passwords to be stored as plain text on an internal log
- They did not specify how many accounts or passwords were impacted, and an investigation showed no indication of a breach or misuse by anyone—but the company has encouraged users to update passwords to be safe
- Good use of proactive communication and getting in front of users even though no actual malicious behavior or activity had been identified
- Make sure you’re updating your passwords if you haven’t done so in a while!
- News Story #3: 20 Statistics MSPs Can use to Sell Managed Services in 2018
- This is a post we just ran on the Continuum blog, something we’ve done for a couple of years now and it’s gotten good traction
- Designed to help MSPs put the right data points and stats in front of prospects and customers to help with sales conversation
- Stats are sourced within the post for good measure and are broken into categories and topics to help MSPs leverage them for different use cases or product conversations.
- Some samples:
- Over 260m records containing sensitive information have been compromised in the first four months of 2018
- 140,000 hard drives crash in the U.S. every week
- By 2020, the world will need to defend or protect 50x more data than it does today
- 81% of organizations claim that negligent or careless employees are the top risk to endpoint security
- Clip: Homepage Housekeeping Webinar
- Recording of a popular session presented at our European Partner Day
- MK presents six keys to an effective MSP homepage, including things like navigation, personal branding, calls-to-action and more.
- We’re going to play a quick clip to give you a preview of one of these six keys—personal branding. Few minutes here where MK talks about the importance of getting “you” onto your site!