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In this episode of Retail Voices, host Mark Lack sits down with Luke Doran, Founder of The One Percent, to explore how mindset, self-awareness, and marginal gains are reshaping what it means to lead in retail today.

Luke brings lessons from both elite sport and corporate coaching to the table — revealing how small, consistent changes can deliver extraordinary results.
 They discuss the psychology behind leadership, resilience under pressure, and the habits that help retail professionals perform at their peak.

You’ll hear insights on:

• Why emotional awareness defines great leaders
• The parallels between athletes and retail managers
• How to build resilience without burning out
• And what “one percent better every day” really looks like in action

🎧 Retail Voices — real conversations with the people shaping retail today.
🎙 Hosted by Mark Lack
👉 Subscribe for more at Retail101online.com 

Find Luke at The One Percent

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