Join host Dave Miller on this "Inside the Vault" episode as he welcomes Doogie Levine from IAS Business Coaching & Consulting and Sarah Halperin DiPerna from ProcessWorks. They share their unique backgrounds and experiences in helping business owners enhance operational efficiencies and customer experiences.

The discussion delves into the fundamental elements of business—people and processes—and the challenges small business owners face in integrating these resources effectively. Doogie and Sarah highlight common issues such as the fear of change, the struggle to take the first step in process improvement, and the pitfalls of overly detailed documentation that can lead to formatting fatigue. They emphasize the importance of understanding core processes and maintaining flexibility in process improvement, noting that efficiency is not just about speed but consistency and overall impact. Doogie and Sarah provide valuable insights into the resources available to business owners who want to embark on process improvement initiatives.

To reach Doogie, visit www.ideasactionsuccess.com. To reach Sarah, visit www.process-works.com.

Thank you for listening to this episode of "Inside the Vault." Subscribe today and follow us for updates, and if you have any questions or topics you would like to hear about, please email us at [email protected]!

Join host Dave Miller on this episode of "Inside the Vault" as he interviews Michelle Fontana, Managing Director at EY. Michelle shares her expertise in artificial intelligence (AI) and its transformative potential for small businesses.

Dave and Michelle discuss the rapid growth of AI adoption, highlighting a recent survey that showed an increase from 22% to 75% of respondents using AI in just one year. The conversation delves into practical use cases for AI in marketing, HR processes, and customer service while also discussing concerns about data privacy and the importance of verifying AI-generated information. 

For those interested in exploring AI further, here are some valuable resources:

Want to learn more about how AI can benefit your business? Connect with Michelle via Linkedin 

Thank you for listening to this episode of "Inside the Vault." Subscribe today and follow us for updates, and if you have any questions or topics you would like to hear about, please email us at [email protected]!

Join host Dave Miller on this episode of "Inside the Vault" as he interviews Brent Rondon the Senior Management Consultant for the Small Business Development Center (SBDC),. Brent shares his extensive experience in helping small businesses navigate the international marketplace, emphasizing the significant export opportunities.

Dave and Brent discuss common misconceptions that deter businesses from entering the global market and highlight the benefits of exporting, such as increased innovation and financial strength. Tune in to learn how small businesses can leverage free resources to expand their reach globally! Want more information? Email Brent at [email protected] or visit www.entrepreneur.pitt.edu

Thank you for listening to this episode of "Inside the Vault." Subscribe today and follow us for updates, and if you have any questions or topics you would like to hear about, please email us at [email protected]!

Join host Dave Miller on this episode of "Inside the Vault" as he interviews Brian Gaudio, co-founder of Module. Brian shares his entrepreneurship journey and how the Module Family of Companies has become builders and thought leaders in the modular industry.

Dave and Brian discuss the misconceptions surrounding modular homes versus mobile homes, highlighting the importance of educating potential customers about the differences. They chat about the benefits of modular construction, including faster build times, higher quality control, and significant energy efficiency. They also delve into the recent opening of Module's manufacturing facility in Pittsburgh, allowing them to better serve the region. Want to learn more? Check out www.modulehousing.com.

Thank you for listening to this episode of "Inside the Vault." Subscribe today and follow us for updates, and if you have any questions or topics you would like to hear about, please email us at [email protected]!

Join us on this "Inside the Vault" episode as host Dave Miller talks with Brett Minarik from Lawrence Hall. Brett and his wife Phoebe recently opened a new food hall concept in the Lawrenceville area of Pittsburgh. The facility offers a unique dining experience with four co-located restaurants and a bar called Dear James. Brett shares insights into their backgrounds, experiences, and the journey of developing Lawrence Hall.

Despite facing challenges with zoning approvals, Brett and Phoebe's resilience and determination have led to the successful opening. Want to learn more? Check out www.lawrencehallpgh.com

Thank you for listening to this episode of "Inside the Vault." Subscribe today and follow us for updates, and if you have any questions or topics you would like to hear about, please email us at [email protected]!

Join us on this episode of "Inside the Vault" as host Dave Miller and Chuck Leyh, President and CEO of Enterprise Bank, discuss the serious issue of fraud in today's world. Dave highlights the alarming statistics of check fraud incidents and losses in recent years, emphasizing the need for business owners to be vigilant. They delve into the evolution of check fraud techniques, such as check washing, and the challenges banks face in combating these fraudulent activities.

Chuck and Dave explore the impact of political and governmental changes on the banking industry, which leads to vulnerabilities that fraudsters exploit. Listen as they offer some important methods of protecting yourself against the rise in fraud.

Thank you for listening to this episode of "Inside the Vault". Subscribe today and follow us for updates, and if you have any questions or topics you would like to hear about, please email us at [email protected]!

On this episode of "Inside the Vault," host Dave Miller had the pleasure of interviewing Josh Patt and Samantha Kozak, the sibling duo behind Lake Raystown Resort in Central Pennsylvania. Josh and Samantha shared their entrepreneurial journey, growing up in a business-oriented family, and eventually taking over the resort from their father. They discussed the history of Lake Raystown and the unique recreational activities and accommodations offered at the resort. Dave, Josh, and Samantha talk about their long-term relationship with the bank, entrepreneurial advice, and vision for the future! Want to visit the resort? Check them out at www.lakeraystownresort.com. 

Thank you for listening to this episode of "Inside the Vault". Subscribe today and follow us for updates, and if you have any questions or topics you would like to hear about, please email us at [email protected]!

Join Dave Miller, the host of "Inside the Vault", as he sits down with Chuck Leyh, the President and CEO of Enterprise Bank, to discuss the SBA Funding Programs. In this episode, they delve into the different programs and even cover some of the options that are less utilized by lenders. Chuck and Dave discuss why they use the SBA funding programs and what Enterprise Bank does differently to benefit its clients. You will also find out the advantages and challenges of SBA funding, as well as gain insight into the future of the program. Want to learn more about what we do here at Enterprise Bank? Visit www.enterprisebankpgh.com

Thank you for listening to this episode of “Inside the Vault”. Subscribe today and follow us for updates, and if you have any questions or topics you would like to hear about, please email us at [email protected]!

Join “Inside the Vault” host Dave Miller as he chats with John Bongiovanni, President of Bon Tool Company. John walks us through three generations of Bon Tool and the history behind the company. They discuss the unexpected events and situations faced by the company, including a devastating cyber attack that tested their perseverance. Check out how they remedied these obstacles and see what is in store for Bon Tool. Want to see more? Visit www.bontool.com.

Thank you for listening to this episode of “Inside the Vault”. Subscribe today and follow us for updates, and if you have any questions or topics you would like to hear about, please email us at [email protected]!

Join us as “Inside the Vault” host Dave Miller sits down with Alex Bernstein of ASCEND Climbing. Alex tells us how ASCEND started with just a few passionate climbers and how it has grown to be the region’s premiere climbing business. Dave and Alex discuss how their success has led to multiple locations and a variety of offerings at each location. Hear Alex’s advice for other entrepreneurs and what the future holds for ASCEND. Want to learn more about ASCEND Climbing? Visit www.ascendclimbing.com.

Thank you for listening to this episode of “Inside the Vault”. Subscribe today and follow us for updates, and if you have any questions or topics you would like to hear about, please email us at [email protected]!