
Sign up to save your podcasts
Or


What does it really take to build a travel business that survives crises, scales globally, and stays true to its purpose?
In this episode, Simon and Alistair reveal how they grew a small startup with just £10,000 into a thriving international travel company serving over 16,000 customers a year. From teaching English in Japan to leading a multi-destination brand across Asia, their journey is packed with hard-earned lessons in resilience, strategy, and growth.
You’ll learn:
• How to turn a niche passion into a scalable global business
• The shift from specialist to multi-destination operator
• Real strategies for surviving crises like COVID-19 and natural disasters
• How to use customer insight and data to drive profit and growth
• The role of partnerships, local leadership, and company culture
• What it’s really like working with private equity while keeping founder control
They also share behind-the-scenes insights on navigating the 2011 tsunami, managing uncertainty during the pandemic, and securing major investment - including a landmark partnership with Japan’s Sovereign Wealth Fund.
Whether you're:
✔️ Starting a travel business
✔️ Scaling a tour company
✔️ Navigating uncertain markets
✔️ Or building a purpose-driven brand
This episode gives you a clear, honest roadmap.
Key themes: travel entrepreneurship, startup growth, resilience, scaling a business, sustainable travel, leadership, private equity, crisis management
Who this is for: Travel entrepreneurs, founders, tour operators, startup builders, and anyone passionate about building a meaningful business in a challenging industry.
If you found this valuable:
Like | Subscribe | Share with someone building their dream business
Podcasts: https://north9.agency/podcasts/
LinkedIn: http://linkedin.com/company/north9-agency
Instagram: https://www.instagram.com/north9agency
Thank you!
By Tom McloughlinWhat does it really take to build a travel business that survives crises, scales globally, and stays true to its purpose?
In this episode, Simon and Alistair reveal how they grew a small startup with just £10,000 into a thriving international travel company serving over 16,000 customers a year. From teaching English in Japan to leading a multi-destination brand across Asia, their journey is packed with hard-earned lessons in resilience, strategy, and growth.
You’ll learn:
• How to turn a niche passion into a scalable global business
• The shift from specialist to multi-destination operator
• Real strategies for surviving crises like COVID-19 and natural disasters
• How to use customer insight and data to drive profit and growth
• The role of partnerships, local leadership, and company culture
• What it’s really like working with private equity while keeping founder control
They also share behind-the-scenes insights on navigating the 2011 tsunami, managing uncertainty during the pandemic, and securing major investment - including a landmark partnership with Japan’s Sovereign Wealth Fund.
Whether you're:
✔️ Starting a travel business
✔️ Scaling a tour company
✔️ Navigating uncertain markets
✔️ Or building a purpose-driven brand
This episode gives you a clear, honest roadmap.
Key themes: travel entrepreneurship, startup growth, resilience, scaling a business, sustainable travel, leadership, private equity, crisis management
Who this is for: Travel entrepreneurs, founders, tour operators, startup builders, and anyone passionate about building a meaningful business in a challenging industry.
If you found this valuable:
Like | Subscribe | Share with someone building their dream business
Podcasts: https://north9.agency/podcasts/
LinkedIn: http://linkedin.com/company/north9-agency
Instagram: https://www.instagram.com/north9agency
Thank you!