With generative AI reshaping industries, organizations face a pressing question: How do you power responsible and equitable adoption at scale?

In this episode, Kemal Badur, CTO of the University of Chicago, joins Box Chief Customer Officer Jon Herstein to share a pragmatic roadmap for integrating AI into a complex, decentralized academic institution. Explore what it takes to deliver secure, accessible, and impactful AI experiences, while respecting privacy, preserving intellectual property, and building trust across diverse stakeholders. Whether you’re in higher education or a global enterprise, you’ll gain firsthand insights on turning AI ambition into action.

Key moments to listen for:

(00:00) Why humility and transparency matter in AI leadership

(03:28) How to align AI with research, privacy, and academic values

(09:13) Building secure AI infrastructure with vendor partnerships

(13:08) Advice for scaling AI responsibly in a federated environment

(27:39) Why reliability matters more than creativity for agent-based AI

(31:22) What good governance looks like — without over-engineering

(43:31) Value, culture, and experience: defining success in AI transformation