Jim Gfrerer, chief information officer at the Department of Veterans Affairs, details how his office is gauging technology success at the department, and the rollout of electronic health records.

Luwanda Jones, deputy CIO of the Office of Strategic Sourcing at the Department of Veterans Affairs and Phillip Christy, deputy executive director at the Office of Acquisition, Logistics, and Construction at VA, discuss the impact that strategic sourcing is having on contracts at the agency.