Customer First

Insight driven engagement


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In this episode, we explore the concept of insight driven engagement and how organizations are getting to know their customers at a deep and profound level to help them choreograph motivational experiences.

Today's experts are:

  • Amanda Hicks, Partner, Customer Brand & Marketing Advisory, KPMG in Australia and
  • Torsten Fritz, Director, Customer Advisory, KPMG in the United Kingdom.
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    Customer FirstBy KPMG International