Yehong Zhu, founder and CEO of Zette, and Jake Seaton, founder and CEO of Column, about the challenges and successes of running tech startups that serve news organizations. They explore the impact of financial pressure in the industry and the importance of improving customer experience for publishers and readers. They discuss what journalism can learn from tech, the role of AI in journalism, and the importance of resilience and antifragility.

 

Episode chapters:

(02:34) - The appeal of journalism for these techies

(12:53) - The (overlooked) importance of user experience in journalism

(21:37) - How AI will impact journalism

(26:34) - Getting news orgs to be open to change

(37:10) - Agile project management

(45:41) - Rapid Fire Questions Visit https://localnewsmatterspodcast.com/ for show notes, transcripts and more.