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Insights from the Changing Lawyer Report: Technology’s Impact on Client Service Delivery
This podcast examines one of the key themes from this year’s The Changing Lawyer report, the transformation of client service delivery in law firms due to the application of technology. Litera’s Legal Content and Research Lead, David Curle, interviews Rachel Broquard about the changes in client service delivery from the perspective of her role as Service Excellence Partner at Eversheds Sutherland.
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By LiteraThis podcast examines one of the key themes from this year’s The Changing Lawyer report, the transformation of client service delivery in law firms due to the application of technology. Litera’s Legal Content and Research Lead, David Curle, interviews Rachel Broquard about the changes in client service delivery from the perspective of her role as Service Excellence Partner at Eversheds Sutherland.