Chances are if you own a smartphone, then you may be able to access your bank account from anywhere, at any time. That’s a pretty big shift for an industry that coined the term banking hours. Mobile technology is changing how banks are selling and servicing their customers, as well as how they are improving employee effectiveness and efficiency.

The latest episode of Deloitte Insights features a conversation among Sean OGrady, Insights moderator, Deloitte Consulting LLPs Brian Johnston, principal, and Eric Piscini, senior manager. Tune in to learn about leading practices in mobile technology.