Hard Shop Life

Inspect What You Expect


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What does it mean to inspect what you expect? As a manager not only do you have to be the example, but you also have to set the standards by which your advisors operate. Now our hosts have used this saying in many different ways, but the desired result is always the same, to control the outcome of a situation. Like creating a system where a lube tech measures a vehicle’s brakes every oil change, or having your advisors do walkarounds on every car. Being untrusting isn’t the manager you want to be, but you can’t expect all your employees to do everything just the way you want them to without you holding them accountable. In this episode our hosts, Coach J and The GMan dive deep into the delicate topic of Advisors and inspecting what you expect, specifically their “pay-plan workarounds”. We should all be trusting of the employees we hire, but trusting blindly will rarely work in your favor. Listen in as our hosts share stories of sketchy past co-workers, and how to make sure your advisors are stealing the store. 
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Hard Shop LifeBy JDI Coaching

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