Ms N struggles to get her team members  to do deliver on their responsibilities at work.

According to her "I spend too much time and energy getting upset when things are not done and end up doing them myself. At the end of the year, these same people expect to have good appraisal scores, and make you look like you are evil if you don’t give them a good score. What can I do differently?”

Well, listen to what the Efiko suggests she can do differently to turn things around.