Wayne Ezell, CPM, is Vice President of Procure-to-Pay with Fidelity Information Services (FIS). Ezell began his post-secondary education in physics and then moved into sourcing and procurement. Ezell offers strong, actionable advice to anyone who aspires to succeed in procurement: learn to listen to your clients to understand their needs, always be inquisitive so you can provide unique solutions, and immerse yourself in specialized courses and training to learn best practices and become a subject-matter expert.