David Scarlett, The Soul Millionaire, talks to Ruth Sturkey, Client Director London, Paradigm Norton.

Key learning points:

-When leaders get out of the way of their people … the business has a chance of rising to new heights.

-Making every decision in the light of a clear, written culture creates the power to rise above self-serving business performance.

-Every successful strategy is founded upon first nuturing successful relationships.

-Recruit well. Train and develop carefully. Face up to tough leadership decisions.