What does it take to get your team learning new skills? Richard chats with Don Jones about the entire learning process in the IT profession. Don discusses outcomes - why are we learning? What new skills will help the company? Answering these questions leads to budgets and times, but also commitment and deadlines. You can't just learn for fun (although you should), you have to provide value to the company. The good news is, we already learn all the time, we just have to remember that we do!