Powering Possibilities

Insurance in 10: Amanda Greiling-Guardian Life

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An SS&C Insurance interview series

In the 18th episode in the series, SS&C’s David Turner talks with Amandah Greiling, Head of Enterprise Customer Service, Guardian Life to uncover the top takeaways across a variety of insurance-related topics, including:

  • No Two Business Transformations are the Same
  • The Customer Experience: Speed, Service and Empathy
  • Process Before Technology
  • Frontline Staff are Part of the Solution
  • Customer Interactions Must Be Effortless and Engaging
    • ...more
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