This episode of Insurance Sync, hosted by Bobbie Shrivastav and Laurel Jordan, features a special guest, Gina Bez, Vice President of Claims at illumifin. Gina shares her insights on overseeing claims quality across long-term care, health, annuity, and life insurance. We explore the upcoming ICA conference in Dallas, the challenges and opportunities in claims processing, and the importance of networking in this tight-knit industry. Whether you're a lifelong claims professional or new to the field, this episode offers valuable perspectives on the latest trends and best practices in claims management. Please tune in to learn, connect, and grow with us!