Empathy - we know we need it...but do we know what it is? On this episode of It's Not Therapy Liana shines a light on what empathy is (and isn't), why it's important and how we can improve our own using lessons learned from The Hulk. Plus, award-winning teacher Jason Bradshaw joins Liana to talk about the escalating conflict between parents and teachers - and what can be done to repair the relationship.

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