<p>In this episode of Insurance Speak, Rahul Kumar, Vice President and General Manager of Financial Services at Talkdesk, joins us to discuss how insurers can create and nurture loyalty by enhancing the customer experience.</p>

In this episode of Insurance Speak, Rahul Kumar, Vice President and General Manager of Financial Services at Talkdesk, joins us to discuss how insurers can create and nurture loyalty by enhancing the customer experience.

Integrating Empathy and Efficiency to Foster Customer Loyalty

Insurance Speak is brought to you by PropertyCasualty360.com. This weekly show hosted by in-the-know insurance journalists delivers insight and analysis from top industry experts and P&C professionals.

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Insurance Speak is brought to you by PropertyCasualty360.com. This weekly show hosted by in-the-know insurance journalists delivers insight and analysis from top industry experts and P&amp;C professionals.

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Integrating Empathy and Efficiency to Foster Customer Loyalty

Integrating Empathy and Efficiency to Foster Customer Loyalty