The idea of employee’s overall well-being a core value in a company is a relatively new idea, but today’s guest, Mark Palmer, has been a champion of this philosophy for over 20 years. Mark is a thought leader, author, consultant, and entrepreneur who specializes in leadership and organization change management, strategic performance, and workforce solutions innovation. Among his many titles, he is co-creator of the Position Success Indicator; The Job Fit Calculator; and LaborGenome™ Talent Mapping technology. He describes himself as someone who helps organizations become more holistic and come up with proactive solutions for company alignment.

We discuss what the future of work looks like and the intersection of personal welfare, restorative justice, sustainability, and the success of organizations. Mark shares his unique insight into how the work environment has shifted historically and what he sees trending in different markets now. We talk about how many organizations have changed the way they prioritize their bottom line and ways that revenue is tied to the employee and client experience.

We also get into some examples of where we’ve seen these practices work in companies, including a local grocery store chain all the way to Google. There’s a lot of evidence of how improved working environments have an impact on revenue, success, growth, and industrial reputation of the company. Mark rounds out our conversation by sharing advice for leaders who want to maximize the psychological safety of the people and clients within an organization.

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