Bots & conversation-as-a-platform are gathering momentum and have the potential to radically change how people interact with software & services. In this video, see how Microsoft and Zarmada, a partner, worked together to reimagine the customer experience for a fictional online insurance company. Through the use of Cognitive Services, Azure, and the Bot Framework, building smart bots to power your organization is easier than ever before. James Carpinter Zarmada - Chief Technology Officer [email protected] www.zarmada.com