What does intentional care really look like in the NICU—and how does it shape outcomes for both infants and families?

In this episode, we explore the importance of safe feeding practices, trauma-informed communication, and consistent caregiver support with Casey Lewis, MS, CCC-SLP, BCS-S, CNT, CLC, NTMTC, and Lisa Klein, MS, CCC-SLP, Director of Education at Dr. Brown’s Medical.

Together, we unpack the clinical and cultural challenges NICUs face—from inconsistent feeding plans and overlooked breastfeeding support to the emotional toll of desensitization at the bedside. Casey shares how her dual perspective as a neonatal therapist and NICU parent reshaped her approach to advocacy, while Lisa offers insight into how tools like the Infant-Driven Feeding® Program and the Dr. Brown’s Zero-Resistance™ Bottle System are driving safer, more consistent outcomes. Whether you’re a NICU provider, a nurse, hospital leader, or a parent, this episode offers powerful takeaways to help you reimagine what intentional, family-centered care can truly look like.

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