Globig had a chance to catch up with Laura Mancini Chan recently. Since 1997, Laura has worked with firms all around the world in international human resources, relocation services and intercultural training. She has provided training to companies such as American Express, BAT, Cadbury-Schweppes, Celanese, Cummins, Eaton Electrical, JPMorganChase, KPMG, among others.

Laura discusses how culture impacts business and intercultural training can improve leadership skills, improve the ability to communicate with people, increase the awareness of and sensitivity to people from different cultures to avoid common areas of misunderstanding.