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-------Lesson Dialog-------

----Formal ----

Maria: Hujambo. Hii inahusu agizo tuliotuma kwa wateja wetu leo asubuhi.

Victor: Kuna shida lolote?

Maria: Tuligundua kuwa sanduku moja ya sweta ilibaki kwenye stoa.

Victor: Itabidi tufanye jambo sasa hivi.

Maria: Ndio. Je, ni vyema tuwapigie simu kuomba msamaha na upelekaji wa kuchelewa?

Victor: Ndivyo inavyopaswa.

Maria: Kama ungeliweza, ungewapigia simu kama meneja wa mauzo?

Victor: Sidhani inajalisha. Tafadhali wapigie simu uwajulishe kilichofanyika.

Maria: Asante. Nitakufahamisha punde.

----Formal English----

Maria: Good afternoon. This concerns the order we sent to our customer this morning.

Victor: Is there a problem?

Maria: We discovered that one of the boxes of sweaters was left in the store.

Victor: We need to do something immediately.

Maria: Yes, would it be possible to contact them to apologize and request a late delivery?

Victor: That’s what we should do.

Maria: If you could, would you please call as the sales manager?

Victor: I don't think it matters. Please give them a call and let them know what happened.

Maria: Sure. Thanks. I'll call you soon with an update.

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