Adam Long is the new head of revenue at Porch... but he's got quite a history in the Inspection industry prior to this role! And he lives in Brad's old Inspection stomping grounds. After serving more than 10 years as the President of Home Team, Adam understands firsthand the importance of customer success and support for home inspectors. In this sit-down, we highlight the tools and resources available for inspectors, the significance of building relationships in real estate, and the dynamics of the current market. Adam shares insights on future conferences and the importance of networking within the industry.

The TLDR:

• Customer experience is paramount in the home inspection industry.
• Support is essential for new home inspectors entering the field.
• Home Team provides valuable resources for inspectors through franchising.
• Porch offers a comprehensive suite of tools for inspectors.
• Inspector success drives the success of Porch as a company.
• Building relationships with real estate agents is crucial for inspectors.
• The market dynamics in DC create opportunities for inspectors.
• Pay at closing is a game-changer for home buyers.
• Networking at conferences can lead to valuable connections.
• Listening to customer feedback is key to improving services.

This episode is sponsored by Inspection Fuel 2025 happening September 8-10 in New Orleans! Be sure to sign up here: https://www.inspectionfuel.com/register