A glossed over part of the recent Twitter Hack was the underinvestment in internal tooling. In this episode, we’re discussing the hack, how companies can strategize, where and how privacy fits in, and what both startups and enterprises can do to address internal tooling. We hope you enjoy this conversation!

Episode Highlights: 

• Defining social engineering
• The need for regulation in social media
• A strategic approach to shoring up internal tooling:
  • Get your own process codified inside a tool
  • Start looking where the inefficiencies are via telemetry and metrics in the application
• For early-stage startups: building a custom system vs buying off the shelf
  • operate with the agility you have
  • build the things that differentiate your business
  • 80% of tools should be bought, 20% should be custom
• Due to the hack, companies are realizing that they need to invest more in internal security and need to strategize about making internal tools better
  • Train people not to be socially engineered 
  • Routinely be paying for someone to try to hack you
  • Routinely patching and reviewing security
  • Ensure that people understand that they are stewards of the data and properties of the company
• Improving the image of negativity in security and IT:
  • focusing on what can be done instead of what can't
  • Embracing security inconveniences and make the small changes into habits
  • Build a culture of understanding of the need for safety online
• "Zero Trust" is the solution moving forward; data is encrypted no matter what
• The future of quantum computing and what the race for quantum computing means for computing in general 

Resources Mentioned

• Okta
• Zero Trust Model 
• Heartbleed

Thanks for listening! What did you think about this episode? Drop us a comment and let us know how we're doing.

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