Continuous improvement

Internalizing Openness to Change and Building a Lifelong Learning Culture


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Technology never sits still, and neither can we. The pace of change is relentless. What worked yesterday might be obsolete tomorrow, and clinging to the comfort of established standards is like building a fortress on sand. In a world driven by disruption, adaptability is the ultimate competitive advantage. The most successful leaders are not those who resist change, but those who embrace it, anticipate it, and inspire others to follow. As Mark Jacob, Managing Director of luxury brand Dolder Hotel, wisely says: “It needs to be a culture where change is the new normal. Not change after change, but continuous change.”

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Continuous improvementBy Victor Leung


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