We have come to expect a high level of performance whenever we connect to the Internet so when things don't go the way we've come to expect, frustration is sure to set in.and#160; When you don't know if it's the computer you're using, the connection or any of a number of other confusing possibilities such as a DNS issue or a firewall preventing your access can make solving this common problem complicated.and#160; This issue can be even more problematic when you're on the road, especially when you have a deadline and are forced to use a connection at a hotel or coffee shop with questionable service.and#160; A diagnostic from Google for their Chrome browser can help demystify your connection issues. It's called the 'connectivity diagnostic browser app' and it can be a quick way to diagnose most of the issues that can impact connectivity.and#160; Once installed in your browser, you can click on it and a thorough test is run which checks nine connectivity items and then it lets you know which one may be causing your problem.and#160; Even when you have no idea what the tool is telling you, the info will be useful if you have to call someone for help!and#160; Get it here: http://goo.gl/H6VGqxand#160;and#160;