In this podcast interview Alex Cullen, a research director at Forrester Research, speak to Computer Weekly’s Cliff Saran about how IT and the business can collaborate better if they both work on the basis of a Business Capability Map.

The theme of this year’s Forrester Forum (June 9-11, Lisbon) concerns making business technology real. Since IT is so intertwined with business, business and IT people need to consider both the business and technology implications of any business activity. It's a perennial problem, but Cullen believes there is a better way...