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When R&D isn’t the bottleneck, we may run into a risk of filling in the system with “something”. Perttu Nihti from Basware and Markku Nurmela from Eficode join us to discuss the journey to R&D, how to look at effectiveness from the customer value perspective.Perttu Nihti, Baswarehttps://www.linkedin.com/in/perttu-nihti-44529/Markku Nurmela, Eficodehttps://www.linkedin.com/in/markkunurmela/Related links:-The effects of remote work on collaboration among information workers: https://www.nature.com/articles/s41562-021-01196-4-The Three-portfolio model guide: https://hubs.li/Q012D5Pv0-Agile training at Eficode: https://hubs.li/Q012D5T20-DevOps transformation: https://hubs.li/Q012D63Z0-Eficode ROOT: https://hubs.li/Q012D68j0