November 16: Today on the Community channel, it’s an Interview in Action live from CHIME’s Fall Forum. Brian Lancaster, CIO and SVP at Children’s Mercy Kansas City talks with Bill about his current focus: his first 90 days with Children’s Mercy. They discuss strategies and techniques for embarking on a listening tour and meeting with team members one on one. What technological and vendor differences did Brian notice as he transitioned to his new position and how did he benefit from noticing similarities with his previous organization? What’s next in Brian’s 90 day plan?

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