Anne Mitchell of SuretyMail can help you get your mail delivered if you want to handle your own e-mail deliverability. I have known Anne for a number of years and have learned a lot from her. She has a long history of working with Internet and e-mail. She even helped author part of CAN-SPAM - she's a Stanford lawyer, as well as being an e-mail tech-head. And talking about CAN-SPAM, Anne explains recent changes to the law and gives some pointers to consider to make sure you're in compliance. We all have the same goal: get our e-mails into the in-box instead of the junk folder. Anne helps us understand what it will take to do just that.