In this episode, I talk with Kelly Crummer, who is the Senior Director of Franchising at Firehouse Subs®. She shares the Firehouse Subs® origin story, how they've grown to nearly 1,400 locations in the United States and even more internationally, incentives they offer to beginning franchisees, the secret behind their rapid growth, how they focus as a franchisor on each individual franchisee's profitability, and the importance of human interaction and community involvement that leads to growth and success with their restaurants.

Firehouse Subs® is a restaurant chain with a passion for hearty and flavorful food, heartfelt service, and public safety. Franchising since 1995, Firehouse Subs was founded in Jacksonville, Florida in 1994 by two former firefighting brothers, the brand is built on decades of hot and hearty subs piled with high quality meats and cheeses, and committed to saving lives through the Firehouse Subs Public Safety Foundation®, providing lifesaving equipment and needed resources to first responders and public safety organizations. Firehouse Subs is a subsidiary of Restaurant Brands International, Inc. ("RBI"), one of the world's largest quick service restaurant companies with over $45 billion in annual system-wide sales and approximately 32,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands – Burger King®, Tim Hortons®, Popeyes®, and Firehouse Subs®. To join the Firehouse Subs family, visit franchising.firehousesubs.com.